Frequently Asked Questions

Shipping

Yes, we offers worldwide shipping to all our customers. However, please note that shipping costs will apply and will be added to the total amount at checkout. Our company also runs various discounts and promotions throughout the year, so we encourage customers to stay tuned for exclusive deals. We strive to provide the highest level of customer service and satisfaction, and we look forward to serving you with our exceptional products and services.

Discounts and promotions all year, so stay tuned for exclusive deals.

We understand that receiving your order in a timely manner is crucial, and we at Glamique strive to ensure a smooth and efficient delivery process for our customers. The estimated delivery time for orders processed through our website is typically 7 business days, subject to your location. For made-to-order pieces, please allow for a dispatch time of 12-15 days. For overseas deliveries, the estimated delivery time can range from 15-18 days.

We will provide delivery details in your confirmation email once your order has been shipped. Please keep in mind that shipping times may vary depending on your location and any unforeseen circumstances that may arise during the shipping process. If you have any questions regarding the delivery of your order, please do not hesitate to contact our customer service team for further assistance.

At Glamique we strive to ensure that our customers receive their orders in a timely and efficient manner. To achieve this goal, we work with all major carriers and local courier partners to provide the best shipping services possible. Our trusted network of carriers and partners allows us to offer a reliable and flexible shipping experience to our customers. If you have any specific questions regarding the shipping carrier for your order, please do not hesitate to reach out to our customer service team for assistance.

Product

We take pride in providing high-quality products and services to our customers. As all of our pieces are made to order, we do not offer a return policy. However, we do offer exchanges for sizes or alteration, as we want to ensure that our customers are completely satisfied with their purchase.Please email us directly and we will guide you through the exchange process. Our customer service team is dedicated to ensuring that our customers are satisfied with their experience, and we will do our best to make the exchange process as smooth as possible for you.
At Glamique we understand that every customer has unique preferences and requirements. As a result, we offer customisation services for our products. In fact, 80% of our pieces can be customised according to the colour of your choice. Additionally, we also craft pieces based on the specific requirements of our clients. We are committed to providing our customers with exceptional products and services that meet their individual needs and preferences. If you have any specific customisation requests or requirements, please do not hesitate to contact our customer service team for assistance. We will be more than happy to work with you to create a truly personalised product that meets your unique needs.

Other

You can contact us through our contact page! We will be happy to assist you.